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Privacy Policy

Last updated: December 23, 2025

FiveTimesFaster is currently in Beta. This privacy policy may be updated as we continue to develop our platform and expand our features.

1. Introduction

Frey Labs, LLC (the "Company"), operating under the brand FiveTimesFaster, is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement:

  • "Site" refers to the Company's website, which can be accessed at fivetimesfaster.com or through our web application.
  • "Service" refers to the Company's services accessed via the Site, in which users can create, deploy, and manage AI-powered automation agents that connect to third-party integrations and execute workflows.
  • The terms "we," "us," and "our" refer to the Company.
  • "You" refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Service, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

2. Information We Collect

We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and number of clicks. Personal Information includes your email, name, and other information you submit to us through the registration process at the Site.

2.1 Information Collected via Technology

To activate the Service you need to submit your email address. In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal Information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:

  • Session authentication status
  • User preferences and settings
  • Feature usage patterns
  • Performance metrics

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. We store a persistent cookie to track your authentication status and preferences.

2.2 Information You Provide by Registering for an Account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, name, and creating a password. By registering, you are authorizing us to collect, store, and use your email address in accordance with this Privacy Policy. We may also collect:

  • Organization name (if applicable)
  • Authentication credentials
  • Billing and payment information

2.3 Integration Data

When you connect third-party services (such as Slack, Gmail, Salesforce, or other integrations), we may access:

  • Data necessary to perform the automated tasks you configure
  • Authentication tokens for connected services
  • Content processed by your AI agents

2.4 Knowledge Base Data

Documents, files, and information you upload to train or inform your AI agents.

2.5 Children's Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at privacy@fivetimesfaster.com.

3. How We Use and Share Information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

4. How We Protect Information

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including:

  • All data is encrypted in transit (TLS) and at rest
  • Each workspace is logically isolated
  • Access to production systems is strictly controlled and audited
  • Firewalls and secure socket layer technology
  • We do not use your data to train external AI models or share it with third parties for their own purposes
  • SOC 2 certification is in progress, with controls designed to align with SOC 2 requirements from day one

However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

5. Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the Settings section of the Site.

Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Depending on your location, you may also have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, contact us at privacy@fivetimesfaster.com.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.

7. Links to Other Websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Changes to Our Privacy Policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

10. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to privacy@fivetimesfaster.com.

Frey Labs, LLC
(operating as FiveTimesFaster)
1207 Delaware Ave #1404
Wilmington, DE 19806
United States

© 2026 FiveTimesFaster by Frey Labs, LLC